Our Policies
Our Policies about Covid-19
The Student must have a face-mask.
PRESENTING ORIGINAL DRIVERS LICENSE
Students must ensure their original Drivers license regarding of class is required to be carried with them at all times during each lessons they are participating. Fail to present the original Drivers license will result the cancellation of the lesson and would not be rescheduled . Students will be responsible for covering the cost of the lessons.
Payment
Single lesson Payment must be made no later than the end of each driving lesson or road test session.
REFUND POLICY (PACKAGE LESSON STUDENTS ONLY)
Students who canceled at any time after the first lesson, will be charged the individual lesson price for each lessons they have participated. In addition a $30 processing fee will be applied, while the remaining balance will be refunded. Please Treat our Team with Respect, Topline Driving School will not tolerate abusive, aggressive, or threatening behaviour toward our team members. In addition, anyone under the influence of drugs, or alcohol will be refused service. Should any of these circumstances arise, Topline Driving School reserves the right to cancel the student lesson, with no refund. Please help us to make your experience with Topline Driving School a positive one.
LATE CANCELLATIONS
48 hours cancellation notice is required. Any cancellation notice less than 48 hours subject to pay $40. Any cancellation notice less than 24 hours from the date and time of your appointment will require the full amount of the lesson.
Topline Driving School will complete lesson within a reasonable length of time however it cannot be held responsible for delay cause by unsafe driving condition due to bad weather,mechanical problems,or any other reasons over which it has no control,Topline Driving School will provide as much noice as possible if a delay becomes necessary.
Students understand that if they fail to attend a Road Test appointment booked on their behalf without providing either at least 48 hours notice of cancellation or a reason that is not satisfactory to ICBC, they will be charged a fee by ICBC for each missed road test appointment. This fee is in addition to the usual road test fees.
Package Expiry policy (Our Policies)
All packages must be completed and used up within 12 months following the date of the student’s first lesson. After this time the package will expire and the outstanding lessons will become null and void.
Additional passengers
There will be a maximum of 2 people (in observing) in the Topline Driving School vehicle.
Car rental for road test class 4,5,7
If any accident happened during road test,student has liability to pay for any damage cost, A full compensation should be paid to vehicle owner or school.
Car rental for road test class 4,5,7
If any accident happened during road test,student has liability to pay for any damage cost, A full compensation should be paid to vehicle owner or school.